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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosalyn Rodriguez

August 14, 2024

5  out of  5
rating by Rosalyn Rodriguez
"When I first called State Farm, I had no idea that I was going to be speaking to such a knowledgeable rep named Quinn. He was patient with me and provided top-notch quality customer service. I highly recommend the Derek Jones State Farm office. Excellent service!!"
We responded:
"Thank you so much for taking the time to leave this amazing review, Rosalyn! We're thrilled to hear about your exceptional experience with our knowledgeable representative, Quinn. Providing top-notch customer service is a priority for us, and we're glad that Quinn was able to assist you patiently and with great expertise. We appreciate your recommendation of the Derek Jones State Farm office, and we look forward to serving you with excellence in the future as well. If you need any further assistance, please don't hesitate to reach out. Thanks! Derek"
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Robert Hills

August 8, 2024

5  out of  5
rating by Robert Hills
"We worked with Holly Hutton and she was a pleasure to work with!"
We responded:
"Dear Robert, Thank you so much for taking the time to leave a 5-star review for the Derek Jones State Farm Office! We are thrilled to hear about your positive experience working with Holly Hutton. Holly is truly an asset to our team, and we are delighted to know that she provided you with excellent service. We strive to ensure that our customers have a pleasant and smooth experience, and it's great to hear that Holly exceeded your expectations. We greatly appreciate your kind words and recommendation. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Derek"
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Nebyat Tameru

July 31, 2024

5  out of  5
rating by Nebyat Tameru
"What an Amazing customer service! I have never experienced such excellence! Keep up the good work."
We responded:
"Dear Nebyat, Thank you so much for your kind words and for taking the time to leave us a 5-star review on Google! We are thrilled to hear that you had an amazing customer service experience at the Derek Jones State Farm Office. Delivering excellence is our top priority, and we are delighted that we were able to meet your expectations. Your encouraging feedback motivates us to keep up the good work and continue providing exceptional service to all our valued customers. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. We appreciate your support and look forward to serving you again in the future. Best regards, Derek"
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Michelle Casey

July 30, 2024

5  out of  5
rating by Michelle Casey
"Brian contacted us and, unlike a lot of agents, he showed professionalism and true concern, as well as tenacity with endless patience in regards to our specific needs. He has given our family a renewed faith in insurance representatives and their ability to offer help. If every representative had his personal approach, the industry would not be such a despised entity."
We responded:
"Dear Michelle, Thank you for taking the time to share your wonderful experience with Brian at the Derek Jones State Farm Office. We greatly appreciate your kind words and are thrilled to hear about the professionalism, true concern, and tenacity Brian displayed while assisting you with your specific insurance needs. It's fantastic to know that Brian's personal approach has given your family a renewed faith in insurance representatives and their ability to offer help. We're honored to have earned your trust and are grateful for the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service and support. Warm regards, Derek"
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Paul Zulli

July 29, 2024

5  out of  5
rating by Paul Zulli
"Very helpful and informative in providing the best insurance options available for my needs."
We responded:
"Paul, thank you for the 5 stars! It’s been a pleasure helping you with your home & auto insurance!"
Profile photo of Phuykong Meng

Phuykong Meng

July 26, 2024

5  out of  5
rating by Phuykong Meng
"Great guy, he was a great help with switching my auto insurance plan and was very pleasant to talk with."
We responded:
"🌟 Thank you so much, Phuykong, for your amazing 5-star review of Steve at the Derek Jones State Farm Office! 🙌 We're thrilled to hear that Steve provided you with exceptional assistance in switching your auto insurance plan. He truly is a great guy who goes above and beyond to help our valued customers. 😊 We're glad to know that your experience with Steve was not only helpful but also pleasant. Building positive and enjoyable conversations with our clients is something we strive for, and it's fantastic to hear that Steve achieved that with you. 🗣️😄 If you have any further questions or need any additional support, please don't hesitate to reach out. Steve and the rest of our team are here to assist you every step of the way. 🤝 Thank you once again for choosing the Derek Jones State Farm Office and for taking the time to share your positive experience with Steve. We truly appreciate your kind words and look forward to serving you with the same level of excellence in the future. 🌟 Best regards Derek"
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Amelia Longo

July 17, 2024

5  out of  5
rating by Amelia Longo
"Brian was great to work with. He walked me through everything and answered my million questions, gave me lots of time to make my decision, and saved me money on my home insurance. I'm also super glad I have a human to talk to if anything happens."
We responded:
"Thank you for taking the time to share your experience, Amelia! We're thrilled to hear that Brian provided exceptional service and made sure you felt supported throughout the process. We appreciate his dedication in patiently guiding you and addressing all your questions. It's fantastic that he was able to help you save money on your home insurance as well. We're glad you feel confident knowing that you have a human point of contact in case of any future needs. We value your trust and look forward to serving you in the future. Thanks! Derek"
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Amanda Lazovich

July 10, 2024

5  out of  5
rating by Amanda Lazovich
"Holly and everyone from State Farm was very professional and easy to work with. Definitely love the rates!!!!"
We responded:
"Dear Amanda, Thank you so much for taking the time to leave us a 5-star review for the Derek Jones State Farm Office! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Our team at the Derek Jones State Farm Office is dedicated to providing exceptional service and ensuring that our clients' needs are met. It's wonderful to know that we were able to meet your expectations and deliver the level of service you deserve. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Warm regards, Derek"
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Carl Marissen

July 3, 2024

5  out of  5
rating by Carl Marissen
"Super friendly environment, broker is great and his staff mirrors that. Everyone’s awesome but shout out to Holly who helped me personally, class act and a true professional."
We responded:
"Dear Carl, Thank you so much for leaving a 5-star review for the Derek Jones State Farm office! We are thrilled to hear that you had a great experience and found our environment to be super friendly. We take pride in providing exceptional service to our customers, and it's wonderful to know that Holly helped! She is indeed a class act and a true professional. We appreciate your recognition of her outstanding service. Thank you once again for your review and for choosing the Derek Jones State Farm office. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Derek"
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Michael Bente

June 24, 2024

5  out of  5
rating by Michael Bente
"So far so good. Excellent communication and service."
We responded:
"Dear Michael, Thank you so much for taking the time to leave a five-star review for the Derek Jones State Farm Agency! We are thrilled to hear that you have had a positive experience with our communication and service. Providing excellent customer service is our top priority, and we are glad that our team has been able to meet your expectations. If there is anything else we can assist you with, please do not hesitate to reach out. Once again, thank you for choosing the Derek Jones State Farm Agency. We truly appreciate your support and look forward to continuing to serve you in the future. Best regards, Derek"
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larisa schreiber

June 20, 2024

5  out of  5
rating by larisa schreiber
"State Farm worked diligently and tirelessly to cover my Piano Recital. They have also had a meet up with my daughter upon first receiving her license (everyone should do this!!), and given me piece of my mind through any trouble that arises! Can't recommend them enough!! Thanks so much, Derek & Quinn!!"
We responded:
"Hi Larisa, thank you so much for those kind words and glad we got the insurance coverage you need!"
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Gary Casa

June 19, 2024

5  out of  5
rating by Gary Casa
"Quinn saved me a fortune. Easy to work with. Simple transition. Glad I’m back with State Farm."
We responded:
"🌟 Thank you so much for your amazing review, Gary! We truly appreciate your kind words and are thrilled to have you back with the Derek Jones State Farm Agency. 💙 We're thrilled to hear that Quinn was able to assist you and help you save a fortune. Making the insurance transition as seamless and easy as possible is always our goal, and we're delighted that we were able to achieve that for you. 😊 At the Derek Jones State Farm Agency, we strive to provide exceptional service and support to all our valued customers, and we're glad that you've experienced just that. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help and look forward to continuing to serve you and meet all your insurance needs. Thank you for choosing State Farm! 🚀 Derek"
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Sean Murphy

June 19, 2024

5  out of  5
rating by Sean Murphy
"My experience with Steve was a big pleasure, answered all my questions solved all my problems lowered my rate explained everything in detail to the littlest detail much appreciated professional at its best I will recommend Steven to everyone."
We responded:
"Hi Sean, really glad to hear Steve did a great job and thank you for trusting us with your auto and renters insurance!"
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Marc Singer

June 11, 2024

5  out of  5
rating by Marc Singer
"Friendly and efficient service, with the best price ta boot! What more can you ask for?!"
We responded:
"Dear Marc, Thank you for your positive feedback, Marc! We're glad to hear that you had a friendly and efficient experience with the Derek Jones State Farm agency. Providing excellent service at the best price is our goal, and we're happy to have met your expectations. If you have any further inquiries or need assistance in the future, feel free to reach out. Thank you! Derek"
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Joe Hoffacker

May 18, 2024

5  out of  5
rating by Joe Hoffacker
"We needed to add coverage and a car for my teenage son to our policy. I was very concerned with the increase due to a teenage driver, but Brian was incredibly patient and professional in answering my questions and finding ways to reduce our rates while maintaining good coverage. I highly recommend Brian and the Derek Jones Team."
We responded:
"Thanks for the kind words Joe, we appreciate your business! Let us know if you need anything else with your insurance! "
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Tom App

May 15, 2024

5  out of  5
rating by Tom App
"Holly at State Farm in Morton, pa. Was very helpful in setting up our insurance needs.We are happy to have a hometown business, where people can help with the day to day needs in a world that continues to be at times less personal."
We responded:
"Dear Tom, Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words about Holly at our State Farm office in Morton, PA. We're thrilled to hear that she was able to assist you in setting up your insurance needs and provide you with helpful and personalized service. At our office, we strive to create a hometown business environment where we can address your day-to-day needs with care and attention. We understand that in today's world, it can sometimes be challenging to find that personal touch, so we're glad to know that we've been able to provide that for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and appreciate your trust in us. Thank you again for choosing Derek Jones State Farm, and we look forward to serving you in the future! Best regards, Derek"
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Karl Dahl

May 7, 2024

5  out of  5
rating by Karl Dahl
"Steve Gudelunas at State Farm was great. Very professional and explained the policies in detail. Also very personable so the experience was enjoyable."
We responded:
"Dear Karl, Thank you for taking the time to share your positive experience with Steve Gudelunas at the Derek Jones State Farm office. We're thrilled to hear that Steve provided you with professional service and took the time to explain policies in detail. It's great to know that he was also personable, making the entire experience enjoyable for you. We will make sure to pass on your kind words to Steve and the rest of the team at the Derek Jones State Farm office. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We value your continued support and look forward to serving you in the future. Best regards, Derek"
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Robert Wilkerson

April 23, 2024

5  out of  5
rating by Robert Wilkerson
"Great customer service .Agent went beyond the normal by checking all avenues to satisfy my needs. Also gave me honest opinions about having additional coverages to save me heartache later on. Very glad I took the time out to answer his call."
We responded:
"Thank you once again, Robert, for choosing our State Farm office for your auto insurance needs. We truly value your business and the trust you have placed in us to protect you and your vehicle. We understand that selecting an insurance provider is an important decision, and we're grateful that you chose us to be your partner in safeguarding your vehicle and providing the coverage you need. Rest assured that we will continue to provide you with the highest level of service and support throughout your insurance journey. If you ever have any questions or need assistance with your policy, please don't hesitate to reach out. We're here to help. Thank you for being a valued member of our State Farm family. We appreciate you, and we look forward to serving you for many years to come. Sincerely, Derek"
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Dody Metzger

April 5, 2024

5  out of  5
rating by Dody Metzger
"Derrick was very patient and not pushy ( which most people want) Also very good people skills . It has taken me at least 15 years to Acomplish this . Thank you very much !!! Will definitely refer friends and family ."
We responded:
"Dear Dody, Thank you for taking the time to leave a 5-star review for the Derek Jones State Farm agency! We're thrilled to hear about your positive experience with me and my team. We appreciate your kind words about patience and people skills. We believe in providing a non-pushy and comfortable environment for our customers, so it's great to hear that you felt that way during your interaction with us. Congratulations on accomplishing your insurance goals after 15 years! We're glad we could assist you throughout your journey. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. Thank you for your support in referring friends and family to our agency. We look forward to providing them with the same exceptional service that you received. If you ever need any further assistance, please don't hesitate to reach out. Once again, thank you for your feedback and for choosing the Derek Jones State Farm agency. Best regards, Derek"
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Andrew Marques

March 20, 2024

5  out of  5
rating by Andrew Marques
"I spoke with Steve and experienced professional, quick, and friendly service. 5/5 stars for sure."
We responded:
"Dear Andrew, Thank you, Andrew, for trusting the Derek Jones State Farm office with your home and auto insurance needs. We understand the importance of protecting your assets, and we're grateful for the opportunity to assist you. We're here to provide continued support and exceptional service whenever you need it. Don't hesitate to reach out if you have any further questions or require assistance in the future. Thank you once again for your kind review and for choosing our office! Derek "
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Bob Meighan

March 6, 2024

5  out of  5
rating by Bob Meighan
"Recently, after a nine-month wait, I was surprisingly informed that my VW ID4 was available and ready to be picked-up. Quickly, I called the Derek Jones agency and spoke to Steve. Steve guided me through the process and was a great help as I tried to complete this transaction on very short notice. A big shout-out to Steve for his excellent communication skills and assistance."
We responded:
"Hi Bob, I'm really glad to hear Steve was able to help you, thank you for the review and I hope you love your new VW!"
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Chris Lewinson

March 5, 2024

5  out of  5
rating by Chris Lewinson
"A+ service!! Steve made it easy to get my home insured at an affordable rate! Great Communication, very smooth process...."
We responded:
"Dear Chris, Thank you for taking the time to leave us a 5-star review on Google! We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience with Steve at the Derek Jones State Farm office while getting your home insured at an affordable rate. Our team takes pride in providing A+ service to all our clients, and we are delighted to know that Steve made the process smooth and easy for you. We understand the importance of clear and effective communication, and it's great to hear that Steve met your expectations in this regard. If you ever have any questions or need further assistance regarding your home insurance or any other policies, please feel free to reach out to us. We are here to help you in any way we can. Thank you again for choosing the Derek Jones State Farm office and for your kind recommendation. We truly value your trust and look forward to serving you for many years to come. Best regards Derek"
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Chris Farias

February 26, 2024

5  out of  5
rating by Chris Farias
"Great, personalized service!"
We responded:
"Dear Chris, Thank you for taking the time to leave us a positive review! We're thrilled to hear that you received great, personalized service at the Derek Jones State Farm office. Providing exceptional customer service is our top priority, and we're glad to know that we were able to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your feedback and look forward to serving you again in the future. Best regards, Derek"
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Alex Azzara

February 22, 2024

5  out of  5
rating by Alex Azzara
"Very helpful."
We responded:
"Dear Alex, Thank you so much for taking the time to leave a 5-star review for the Derek Jones State Farm office! We are thrilled to hear that my team was able to provide you with helpful assistance. We also wanted to take a moment to express our gratitude for choosing Derek Jones State Farm as your trusted insurance provider for your home, auto, and motorcycle. We appreciate your trust in our office to protect the things that matter most to you. At Derek Jones State Farm, we strive to deliver exceptional service and ensure that our customers' needs are met efficiently. Your kind words serve as a great motivation for us to continue delivering the highest level of assistance to all our valued clients. If you ever have any further questions or require any additional support, please don't hesitate to reach out. We are always here to help! Thank you again for choosing Derek Jones State Farm, and we look forward to serving you in the future. Best regards, Derek "
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Jim Gamrat

February 8, 2024

5  out of  5
rating by Jim Gamrat
"Very nice office. Quinn was very helpful in getting multiple policies and was very courteous throughout the process."
We responded:
"Dear Jim, Thank you for taking the time to leave a fantastic 5-star review for the Derek Jones State Farm office! We greatly appreciate your kind words and are thrilled to hear about your positive experience. We're delighted to know that you had a pleasant experience. Our team, especially Quinn, takes pride in delivering excellent customer service and ensuring a smooth and helpful process when setting up multiple policies. We will make sure to pass along your compliments to Quinn for his outstanding work. Thank you once again for your support and for choosing the Derek Jones State Farm office for you auto, renters and personal article policy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Warm regards, Derek"