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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasmine Kemp

October 31, 2024

5  out of  5
rating by Jasmine Kemp
"Holly Hutton was extremely helpful in getting my father and me switched to State Farm! She went above and beyond, and thanks to her help, we are both so happy with the services we received and look forward to being part of State Farm."
We responded:
"Dear Jasmine, Thank you so much for your fantastic 5-star review! We truly appreciate you choosing us for your auto and homeowners insurance needs. We're thrilled to hear that Holly provided you and your father with exceptional service during your transition to State Farm. Our team is dedicated to going above and beyond for our clients, and it's wonderful to know that you both are happy with the services you've received. We’re excited to have you as part of the State Farm family and look forward to serving you in the future. If you need anything, just let us know! Best, Derek"
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Joseph Gordon

October 31, 2024

5  out of  5
rating by Joseph Gordon
"This is by far the best experience with an insurance company to date. Holly was the advisor I worked with and she was superb. Not only did she save me nearly 50% on my premiums (without sacrificing any coverage), but she was professional, kind and an absolute expert in the nuances of the industry. I would highly recommend seeking her services if you’re looking for a change in your insurance provider."
We responded:
"Dear Joseph, Thank you so much for your amazing 5-star review! We are thrilled to hear that you had such a positive experience with our office, and we truly appreciate you choosing us for your auto and renters insurance needs. Holly is indeed a valuable member of our team, and we’re glad to hear she was able to save you nearly 50% on your premiums while providing top-notch service. Your recommendation means the world to us, and we look forward to continuing to serve you. If you ever need anything, please don’t hesitate to reach out! Best regards, Derek"
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Rebecca Wallen

October 31, 2024

5  out of  5
rating by Rebecca Wallen
"Worked with Quinn and he was very helpful! Thanks for everything!!"
We responded:
"ear Rebecca, Thank you so much for your wonderful 5-star review! We're delighted to hear that Quinn was able to assist you and provide the help you needed. Your appreciation means a lot to us! If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re here for you! Best, Derek "
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Riz Hoque

October 31, 2024

5  out of  5
rating by Riz Hoque
"Great service & great people in this Morton office. I was helped by Quinn, who is part of Derek’s team. From start to finish he made the process seamless & easy to navigate. Will defiantly recommend this Statefarm office to everyone. Thank you guys."
We responded:
"Dear Riz, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience at our Morton office. Quinn and the rest of our team strive to make the process as seamless and easy as possible, and it’s wonderful to know we met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Thank you again! Best, Derek"
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Dennis Otero

October 14, 2024

5  out of  5
rating by Dennis Otero
"Great neighborhood small town experience Increase my coverage tenfold and made my rates go down from my previous Insurance company."
We responded:
"Thank you for your excellent review, Dennis Otero! We're thrilled to hear about your positive experience with my office. We take great pride in providing a personalized and friendly small town experience to our valued customers. It's fantastic to know that our team was able to increase your coverage tenfold while simultaneously reducing your rates compared to your previous insurance company. We aim to offer comprehensive coverage options at competitive prices, ensuring that our customers receive the best value for their insurance needs. We genuinely appreciate your feedback and trust in our services. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're always here to help!"
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noor bhalli

September 27, 2024

5  out of  5
rating by noor bhalli
"Bryan Garceduff provided me with the best service. He was on top of everything, outreaching me multiple times before an important deadline. I really appreciate it Bryan. Thank you!"
We responded:
"Dear Noor, Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Bryan Garceduff from my agency. Bryan is truly dedicated to providing exceptional service to our clients, and it's wonderful to know that he went above and beyond to ensure everything was taken care of for you, even reaching out multiple times before an important deadline. We're glad that he could assist you and provide the level of service that we strive for at my agency. Thank you for choosing my agency for your auto insurance needs. We're honored to have you as a valued client. We will make sure to pass on your kind words to Bryan. Thank you again for your support, and we look forward to serving you in the future. If you ever have any further questions or need assistance, please don't hesitate to reach out. Warm regards, Derek"
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Sonja Quinonez

September 26, 2024

5  out of  5
rating by Sonja Quinonez
"Top notch agency! Derek and his staff are professional and go above and beyond! I appreciate solid customer service 💕"
We responded:
"Thank you, Sonja, for your excellent review of my State Farm Office! We're thrilled to hear that you had a top-notch experience with our agency. Providing professional service and going above and beyond for our customers is always our top priority. We truly appreciate your kind words and look forward to continuing to serve you with the same level of dedication. Thank you for choosing Derek Jones State Farm Office! 💕"
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Tamirat Yehedego

September 18, 2024

5  out of  5
rating by Tamirat Yehedego
"Thank You , Derek Jones State Farm Insurance, My name is Tamirat, I had an amazing experience with you guys, especially thank you to Quinn Yusem for helping us understand everything, he has very amazing customer service I really appreciate you guys! Helped me save money for my auto and home insurance bills!!"
We responded:
"Dear Tamirat, Thank you for taking the time to share your positive experience with Derek Jones State Farm Insurance. We greatly appreciate your 5-star review and are thrilled to hear that you had an amazing experience with us. Quinn Yusem is indeed an exceptional member of our team, and we're glad to hear that he provided you with excellent customer service. We will make sure to pass along your kind words to him. Helping you understand everything and saving you money on your auto and home insurance bills are our top priorities, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Derek Jones State Farm Insurance! Warm regards, Derek"
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Patty Smith

September 13, 2024

5  out of  5
rating by Patty Smith
"I have been a long time client of State Farm long before Google was created. I have never had an issue that a State Farm Agent or Representative could not handle. I find they are top in their field in everything that they do. Derek Jones's Team is doing a fantastic job. Today I spoke at length with Quinn in Derek's office about options for my homeowners insurance. He laid out all the options for me, and now I just have to think about what I need to do to keep my home safe and protected."
We responded:
"Dear Patty Smith, Thank you for taking the time to share your wonderful experience with the Derek Jones State Farm Office. We truly appreciate your loyalty as a long-time client and your kind words about our team. We are delighted to hear that you have always received excellent service from State Farm agents and representatives. Our commitment to providing top-notch service is something we take great pride in. We are especially glad to hear that Quinn in Derek's office was able to assist you in exploring options for your homeowners insurance. It is our goal to ensure that our clients feel informed and empowered to make the best decisions to protect their homes. We are confident that with Quinn's guidance, you will be able to keep your home safe and well-protected. Thank you once again for your positive feedback and for choosing the Derek Jones State Farm Office. We are here to assist you with any future insurance needs you may have. Best regards, Derek"
Profile photo of Linda King

Linda King

September 12, 2024

5  out of  5
rating by Linda King
"Brian an Derek were great . Brian helped me with all my needs couldn't have asked for better. He explained everything so I could understand it. Great job guys so if your in need of help call them at state Farm."
We responded:
"Dear Linda King, Thank you for taking the time to leave a glowing 5-star review for the Derek Jones State Farm Office. We truly appreciate your kind words and recommendation. We are thrilled to hear that Brian and I provided you with exceptional service and met all your needs. Our team takes great pride in ensuring that our clients have a clear understanding of their insurance options, and we are glad to hear that Brian explained everything to your satisfaction. At the Derek Jones State Farm Office, we strive to go above and beyond for our clients, and we are delighted to have been able to assist you. If you or anyone you know is in need of insurance assistance, we would be more than happy to help. Thank you once again for your kind words and for choosing the Derek Jones State Farm Office. Best regards, Derek"
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Rosalyn Rodriguez

August 14, 2024

5  out of  5
rating by Rosalyn Rodriguez
"When I first called State Farm, I had no idea that I was going to be speaking to such a knowledgeable rep named Quinn. He was patient with me and provided top-notch quality customer service. I highly recommend the Derek Jones State Farm office. Excellent service!!"
We responded:
"Thank you so much for taking the time to leave this amazing review, Rosalyn! We're thrilled to hear about your exceptional experience with our knowledgeable representative, Quinn. Providing top-notch customer service is a priority for us, and we're glad that Quinn was able to assist you patiently and with great expertise. We appreciate your recommendation of the Derek Jones State Farm office, and we look forward to serving you with excellence in the future as well. If you need any further assistance, please don't hesitate to reach out. Thanks! Derek"
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Robert Hills

August 8, 2024

5  out of  5
rating by Robert Hills
"We worked with Holly Hutton and she was a pleasure to work with!"
We responded:
"Dear Robert, Thank you so much for taking the time to leave a 5-star review for the Derek Jones State Farm Office! We are thrilled to hear about your positive experience working with Holly Hutton. Holly is truly an asset to our team, and we are delighted to know that she provided you with excellent service. We strive to ensure that our customers have a pleasant and smooth experience, and it's great to hear that Holly exceeded your expectations. We greatly appreciate your kind words and recommendation. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Derek"
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Nebyat Tameru

July 31, 2024

5  out of  5
rating by Nebyat Tameru
"What an Amazing customer service! I have never experienced such excellence! Keep up the good work."
We responded:
"Dear Nebyat, Thank you so much for your kind words and for taking the time to leave us a 5-star review on Google! We are thrilled to hear that you had an amazing customer service experience at the Derek Jones State Farm Office. Delivering excellence is our top priority, and we are delighted that we were able to meet your expectations. Your encouraging feedback motivates us to keep up the good work and continue providing exceptional service to all our valued customers. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. We appreciate your support and look forward to serving you again in the future. Best regards, Derek"
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Michelle Casey

July 30, 2024

5  out of  5
rating by Michelle Casey
"Brian contacted us and, unlike a lot of agents, he showed professionalism and true concern, as well as tenacity with endless patience in regards to our specific needs. He has given our family a renewed faith in insurance representatives and their ability to offer help. If every representative had his personal approach, the industry would not be such a despised entity."
We responded:
"Dear Michelle, Thank you for taking the time to share your wonderful experience with Brian at the Derek Jones State Farm Office. We greatly appreciate your kind words and are thrilled to hear about the professionalism, true concern, and tenacity Brian displayed while assisting you with your specific insurance needs. It's fantastic to know that Brian's personal approach has given your family a renewed faith in insurance representatives and their ability to offer help. We're honored to have earned your trust and are grateful for the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service and support. Warm regards, Derek"
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Paul Zulli

July 29, 2024

5  out of  5
rating by Paul Zulli
"Very helpful and informative in providing the best insurance options available for my needs."
We responded:
"Paul, thank you for the 5 stars! It’s been a pleasure helping you with your home & auto insurance!"
Profile photo of Phuykong Meng

Phuykong Meng

July 26, 2024

5  out of  5
rating by Phuykong Meng
"Great guy, he was a great help with switching my auto insurance plan and was very pleasant to talk with."
We responded:
"🌟 Thank you so much, Phuykong, for your amazing 5-star review of Steve at the Derek Jones State Farm Office! 🙌 We're thrilled to hear that Steve provided you with exceptional assistance in switching your auto insurance plan. He truly is a great guy who goes above and beyond to help our valued customers. 😊 We're glad to know that your experience with Steve was not only helpful but also pleasant. Building positive and enjoyable conversations with our clients is something we strive for, and it's fantastic to hear that Steve achieved that with you. 🗣️😄 If you have any further questions or need any additional support, please don't hesitate to reach out. Steve and the rest of our team are here to assist you every step of the way. 🤝 Thank you once again for choosing the Derek Jones State Farm Office and for taking the time to share your positive experience with Steve. We truly appreciate your kind words and look forward to serving you with the same level of excellence in the future. 🌟 Best regards Derek"
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Amelia Longo

July 17, 2024

5  out of  5
rating by Amelia Longo
"Brian was great to work with. He walked me through everything and answered my million questions, gave me lots of time to make my decision, and saved me money on my home insurance. I'm also super glad I have a human to talk to if anything happens."
We responded:
"Thank you for taking the time to share your experience, Amelia! We're thrilled to hear that Brian provided exceptional service and made sure you felt supported throughout the process. We appreciate his dedication in patiently guiding you and addressing all your questions. It's fantastic that he was able to help you save money on your home insurance as well. We're glad you feel confident knowing that you have a human point of contact in case of any future needs. We value your trust and look forward to serving you in the future. Thanks! Derek"
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Amanda Lazovich

July 10, 2024

5  out of  5
rating by Amanda Lazovich
"Holly and everyone from State Farm was very professional and easy to work with. Definitely love the rates!!!!"
We responded:
"Dear Amanda, Thank you so much for taking the time to leave us a 5-star review for the Derek Jones State Farm Office! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Our team at the Derek Jones State Farm Office is dedicated to providing exceptional service and ensuring that our clients' needs are met. It's wonderful to know that we were able to meet your expectations and deliver the level of service you deserve. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Warm regards, Derek"
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Carl Marissen

July 3, 2024

5  out of  5
rating by Carl Marissen
"Super friendly environment, broker is great and his staff mirrors that. Everyone’s awesome but shout out to Holly who helped me personally, class act and a true professional."
We responded:
"Dear Carl, Thank you so much for leaving a 5-star review for the Derek Jones State Farm office! We are thrilled to hear that you had a great experience and found our environment to be super friendly. We take pride in providing exceptional service to our customers, and it's wonderful to know that Holly helped! She is indeed a class act and a true professional. We appreciate your recognition of her outstanding service. Thank you once again for your review and for choosing the Derek Jones State Farm office. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Derek"
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Michael Bente

June 24, 2024

5  out of  5
rating by Michael Bente
"So far so good. Excellent communication and service."
We responded:
"Dear Michael, Thank you so much for taking the time to leave a five-star review for the Derek Jones State Farm Agency! We are thrilled to hear that you have had a positive experience with our communication and service. Providing excellent customer service is our top priority, and we are glad that our team has been able to meet your expectations. If there is anything else we can assist you with, please do not hesitate to reach out. Once again, thank you for choosing the Derek Jones State Farm Agency. We truly appreciate your support and look forward to continuing to serve you in the future. Best regards, Derek"
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larisa schreiber

June 20, 2024

5  out of  5
rating by larisa schreiber
"State Farm worked diligently and tirelessly to cover my Piano Recital. They have also had a meet up with my daughter upon first receiving her license (everyone should do this!!), and given me piece of my mind through any trouble that arises! Can't recommend them enough!! Thanks so much, Derek & Quinn!!"
We responded:
"Hi Larisa, thank you so much for those kind words and glad we got the insurance coverage you need!"
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Gary Casa

June 19, 2024

5  out of  5
rating by Gary Casa
"Quinn saved me a fortune. Easy to work with. Simple transition. Glad I’m back with State Farm."
We responded:
"🌟 Thank you so much for your amazing review, Gary! We truly appreciate your kind words and are thrilled to have you back with the Derek Jones State Farm Agency. 💙 We're thrilled to hear that Quinn was able to assist you and help you save a fortune. Making the insurance transition as seamless and easy as possible is always our goal, and we're delighted that we were able to achieve that for you. 😊 At the Derek Jones State Farm Agency, we strive to provide exceptional service and support to all our valued customers, and we're glad that you've experienced just that. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help and look forward to continuing to serve you and meet all your insurance needs. Thank you for choosing State Farm! 🚀 Derek"
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Sean Murphy

June 19, 2024

5  out of  5
rating by Sean Murphy
"My experience with Steve was a big pleasure, answered all my questions solved all my problems lowered my rate explained everything in detail to the littlest detail much appreciated professional at its best I will recommend Steven to everyone."
We responded:
"Hi Sean, really glad to hear Steve did a great job and thank you for trusting us with your auto and renters insurance!"
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Marc Singer

June 11, 2024

5  out of  5
rating by Marc Singer
"Friendly and efficient service, with the best price ta boot! What more can you ask for?!"
We responded:
"Dear Marc, Thank you for your positive feedback, Marc! We're glad to hear that you had a friendly and efficient experience with the Derek Jones State Farm agency. Providing excellent service at the best price is our goal, and we're happy to have met your expectations. If you have any further inquiries or need assistance in the future, feel free to reach out. Thank you! Derek"
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Joe Hoffacker

May 18, 2024

5  out of  5
rating by Joe Hoffacker
"We needed to add coverage and a car for my teenage son to our policy. I was very concerned with the increase due to a teenage driver, but Brian was incredibly patient and professional in answering my questions and finding ways to reduce our rates while maintaining good coverage. I highly recommend Brian and the Derek Jones Team."
We responded:
"Thanks for the kind words Joe, we appreciate your business! Let us know if you need anything else with your insurance! "