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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Henderson

January 12, 2026

5  out of  5
rating by Tony Henderson
"Quinn was very informative on all mt needs. HE SAVES ME OVER $140 a month on car insurance. Step away from high insurance and give him a call!!!"
We responded:
"Thank you so much for the fantastic 5-star review! I’m thrilled to hear that Quinn was able to provide the information you needed and help you save over $140 a month on your car insurance. We’re here to make insurance easy and affordable for you. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing Derek Jones State Farm!"
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joe bro

December 31, 2025

1  out of  5
rating by joe bro
"Don't talk to holly. She'll sign you up for the wrong date and then cancel the policy on you without telling you."
We responded:
"Hi Joe, Thank you for sharing your feedback. I’m truly sorry to hear about your experience and regret the frustration it has caused. Please know that Holly reached out to you multiple times—by call, text, email, and even a postcard—in an effort to prevent any issues from occurring. I appreciate all customer feedback, as it helps us improve our service. I would welcome the opportunity to discuss your situation further and see how we can make things right. Please feel free to contact me directly at your convenience. Sincerely, Derek"
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Devon Rumsey

December 30, 2025

5  out of  5
rating by Devon Rumsey
"Very pleasant! Always a phone call, text or email away whenever i needed him. Fast appointments and great service!"
We responded:
"Thank you so much for your 5-star review, Devon! We’re thrilled to hear that your experience with the Derek Jones State Farm Office was pleasant and that you found us always just a phone call, text, or email away. Providing fast appointments and great service is our top priority, and your kind words truly motivate us to keep delivering excellent State Farm insurance support. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Joshua Flater

December 23, 2025

5  out of  5
rating by Joshua Flater
"Quinn is super professional and understands what he is doing. He took the time to get to know what I needed and gave me a quote specifically for my needs. I recommend talking with him about your insurance needs."
We responded:
"Thank you so much, Joshua, for your 5-star review of the Derek Jones State Farm Office! We're thrilled to hear that Quinn provided you with professional, personalized service and took the time to understand your unique insurance needs. At Derek Jones State Farm, we pride ourselves on offering tailored insurance solutions that fit each customer perfectly. We appreciate your recommendation and look forward to helping you and others with all your insurance needs in the future!"
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Idalina Quintana

December 19, 2025

5  out of  5
rating by Idalina Quintana
"Quinn and Derek were great! They helped me out greatly."
We responded:
"Thank you so much, Idalina, for your 5-star review! We're thrilled to hear that Quinn and Derek provided you with excellent service. At Derek Jones State Farm Office, we pride ourselves on delivering personalized insurance solutions and outstanding customer care. If you ever need assistance with auto insurance, home insurance, or any other coverage, don’t hesitate to reach out to your trusted State Farm agent. We’re here to help!"
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JeffWendy Wilson

December 12, 2025

5  out of  5
rating by JeffWendy Wilson
"Excellent service start to finish! Looking forward to many years of service. We just regret we didn’t come to State Farm sooner"
We responded:
"Thank you, Jeff, for your wonderful 5-star review of the Derek Jones State Farm Office! We’re so glad to hear you experienced excellent service from start to finish. Our team is dedicated to providing attentive, knowledgeable, and friendly insurance support to help meet all your needs. We look forward to serving you for many years to come and are honored that you chose State Farm. We’re here whenever you need us!"
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Lisa Clayton

December 12, 2025

5  out of  5
rating by Lisa Clayton
"I worked with Holly Hutton to process my car and apartment policy. Holly is pleasant, knowledgeable, provides great customer service, is kind and friendly. I was going through a rough period and she was respectfully of my time and very considerate. I very much enjoyed working with Holly!!"
We responded:
"Thank you so much, Lisa, for your wonderful 5-star review of Holly at the Derek Jones State Farm Office! We're delighted to hear that Holly provided you with knowledgeable, kind, and friendly customer service while helping with your car and apartment insurance policies. At our State Farm office, we strive to be attentive and considerate, especially during challenging times. We're glad Holly made your experience pleasant and stress-free. If you ever need expert insurance assistance, Holly and our team are here to help!"
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Jeff Carlson

December 11, 2025

5  out of  5
rating by Jeff Carlson
"Attentive, quick to respond and knowledgeable. What else can you ask of an insurance agent?"
We responded:
"Thank you so much, Jeff, for your 5-star review of the Derek Jones State Farm Office! We're thrilled to hear you found our team attentive, quick to respond, and knowledgeable. Providing exceptional customer service and expert insurance guidance is our top priority. If you ever need assistance with your insurance needs, don't hesitate to reach out to our trusted State Farm agents. We appreciate your support!"
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Alex

December 10, 2025

5  out of  5
rating by Alex
"The agent was very helpful and gave me very useful information about renter's insurance, I'm not sure if I'm getting that yet but I might. The call to reinstate my car insurance policy only took about a half hour. Derek and his staff are very happy to help their customers."
We responded:
"Thank you so much for your 5-star review, Alex! I am thrilled to hear that my team provided you with helpful and useful information about renter’s insurance. Whether you decide to get renter’s insurance or not, we’re always here to assist with all your insurance needs. We're also glad the call to reinstate your car insurance policy was quick and easy. At the Derek Jones State Farm Office, we take pride in delivering excellent customer service and making insurance simple for our valued clients. Thanks again for choosing us for your car insurance and renter’s insurance guidance!"
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Janette McLaurin

December 4, 2025

5  out of  5
rating by Janette McLaurin
"⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 Stars - Holly helped us with insuring our vehicle purchase. She was patient, supportive, answered all our questions and in such a friendly way! We will be bringing our other vehicles to this office thanks to Holly!! She was helpful both on the phone and on text. Initially there was a gap in communication bc we had t found our exact vehicle and she was available but NEVER pushy or demanding for a moment."
We responded:
"Thank you so much, Jenette, for your amazing 10-star review of the Derek Jones State Farm office! We’re thrilled to hear that Holly provided you with patient, supportive, and friendly service while helping insure your vehicle purchase. At Derek Jones State Farm, we pride ourselves on exceptional customer care—whether over the phone or via text—to make your car insurance experience smooth and stress-free. We look forward to assisting you with insuring your other vehicles and continuing to provide top-notch auto insurance solutions tailored to your needs. Thanks again for choosing Derek Jones State Farm for your insurance needs!"
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Daryl M

December 4, 2025

5  out of  5
rating by Daryl M
"Quinn is super nice and great to deal with. I would recommend them to anyone."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Quinn provided you with excellent service and made your experience at the Derek Jones State Farm Office a positive one. Our team is dedicated to being friendly, professional, and easy to work with. We appreciate your recommendation and look forward to assisting you with all your insurance needs. If you’re searching for reliable State Farm insurance agents or personalized coverage options, don’t hesitate to reach out to us anytime!"
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Jessica Coker

November 24, 2025

5  out of  5
rating by Jessica Coker
"Great experience. The agent was a big help and explained things."
We responded:
"Thank you so much for your 5-star review, Jessica! We’re thrilled to hear that your experience with the Derek Jones State Farm Office was great and that our agent was able to provide helpful explanations. Our team is dedicated to delivering exceptional customer service and clear guidance on insurance options. If you need any further assistance with auto, home, or life insurance, don’t hesitate to reach out. We appreciate your support!"
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Hobie Kenton

November 14, 2025

5  out of  5
rating by Hobie Kenton
"Quinn was very helpful & professional. Easy to work with & very knowledgeable."
We responded:
"Thank you for your 5-star review! We're thrilled to hear that Quinn at the Derek Jones State Farm Office was very helpful, professional, and knowledgeable. Providing easy-to-work-with and expert insurance guidance is our top priority. We appreciate your feedback and look forward to assisting you with all your insurance needs!"
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Samarpreet Kaur

November 6, 2025

5  out of  5
rating by Samarpreet Kaur
"Made my life much easier by assisting me with getting auto coverage. Friendly and informative. Thank you!!"
We responded:
"Thank you so much, Samarpreet, for your 5-star review! We're thrilled to hear that the Derek Jones State Farm Office made your life much easier by assisting you with getting auto coverage. Our team is dedicated to providing friendly and informative service to help you find the best insurance solutions. If you ever need any more help with auto insurance or other coverage options, don’t hesitate to reach out. Thank you again for choosing Derek Jones State Farm for your auto coverage needs!"
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Brian Bailie

October 30, 2025

5  out of  5
rating by Brian Bailie
"Quinn was phenomenal to work with. Very patient and knowledgeable and really went above and beyond to make sure we got the best coverage for our needs. Thank you for working with my schedule and being beyond accommodating. I would give 6 stars if it were an option. Well done sir!!"
We responded:
"Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Quinn provided you with exceptional, patient, and knowledgeable service while helping you find the best insurance coverage tailored to your needs. At Derek Jones State Farm Office, we pride ourselves on going above and beyond for our clients, whether it’s with personalized auto insurance quotes, home insurance solutions, or renters insurance in Delaware County. Your kind words inspire us to keep delivering top-notch, accommodating service that fits your schedule. If you’re ever in need of reliable Delaware County insurance agents or expert guidance on your insurance policies, don’t hesitate to reach out. Thanks again for choosing us!"
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Jeff 20131

October 8, 2025

5  out of  5
rating by Jeff 20131
"Good customer service the guy was great he’s very quick and easy"
We responded:
"Hi Jeff, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our team at the Derek Jones State Farm Office. Providing quick, easy, and excellent customer service is our top priority, especially when it comes to important coverage like life insurance. If you ever have questions or need assistance with your insurance needs, feel free to reach out. We’re here to help!"
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Lenell Watson

October 7, 2025

5  out of  5
rating by Lenell Watson
"Quinn was extremely patient. It was important that I understood my coverage before I agreed to anything. He broke things down in real terms. Great experience overall👍"
We responded:
"Thank you so much, Lenell, for your wonderful 5-star review! We're thrilled to hear that Quinn provided you with patient, clear explanations and helped you fully understand your insurance coverage before making any decisions. At the Derek Jones State Farm Office, we pride ourselves on delivering exceptional customer service and making insurance easy to understand. We appreciate your trust and look forward to assisting you with all your insurance needs in the future!"
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Alyssa

September 30, 2025

5  out of  5
rating by Alyssa
"Very helpful with getting us set up for a homeowner and auto policy! Holly was fantastic and answered all our questions, was very knowledgeable, and we received our quote and all documents in a timely manner before closing on our home. We would recommend her to anyone looking for home and auto insurance quotes!"
We responded:
"Thank you so much for your 5-star review, Alyssa! We're delighted to hear that Holly was very helpful with getting you set up for both your homeowner and auto policy. Providing knowledgeable and timely service is what we strive for at the Derek Jones State Farm office. It’s great to know you received your quote and all documents in plenty of time before closing on your home. We truly appreciate your recommendation to anyone looking for home and auto insurance quotes. If you ever need anything else, don’t hesitate to reach out!"
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Michelle Comroe

September 30, 2025

5  out of  5
rating by Michelle Comroe
"Always a pleasure to speak to Quinn! He is very courteous and helpful with any issues or questions that I have. If something cannot be resolved immediately, Quinn will schedule a follow up time that is most convenient for my day. I recently moved from PA to DE he was able to assist me through the transition to continue my coverage."
We responded:
"Thank you so much for your 5-star review, Michelle! We're delighted to hear that Quinn has been courteous and helpful with all your questions and insurance needs. At the Derek Jones State Farm office, we strive to provide personalized service, especially during important transitions like your move from PA to DE. It's always a pleasure to assist our customers and ensure their coverage continues seamlessly. If you ever need help with auto insurance, home insurance, or any other insurance services, don’t hesitate to reach out. We appreciate your trust and look forward to serving you! "
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G Rosemary

September 29, 2025

5  out of  5
rating by G Rosemary
"Holly was very informative helping make the switch between insurance providences. Quick to answer my questions and patient with all my needs. So grateful for her help!"
We responded:
"Thank you so much, Rosemary, for your fantastic 5-star review! We’re thrilled to hear that Holly at the Derek Jones State Farm Office provided you with informative and patient assistance during your insurance switch. Our team is committed to delivering quick, knowledgeable service to meet all your insurance needs. We appreciate your trust in us for your insurance coverage and look forward to continuing to support you with exceptional State Farm insurance solutions!"
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Doug Jones

September 22, 2025

5  out of  5
rating by Doug Jones
"Very responsive to my concerns. Great price!"
We responded:
"Thank you so much for your 5-star review, Doug! We're thrilled to hear that you found our Derek Jones State Farm office to be very responsive to your concerns and that you’re happy with the great price. Providing exceptional customer service and affordable insurance quotes is our top priority. If you ever need assistance with auto insurance, home insurance, or any other State Farm insurance coverage, don’t hesitate to reach out. We’re here to help you find the best insurance solutions tailored to your needs!"
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Susan Vinchiarello

September 21, 2025

5  out of  5
rating by Susan Vinchiarello
"I was shopping for new auto and homeowners policies. Derek compared what I currently have to what he could offer. All coverage was the the same but much cheaper. He explained everything in terms that I could understand and was able to answer all my questions. He was always available to discuss. It's important to me to be able to talk my agent not just someone in a call center. If you are looking for that personal service, I would highly recommend calling Derek."
We responded:
"Thank you so much, Susan, for your fantastic 5-star review! At the Derek Jones State Farm office, we pride ourselves on providing personalized insurance service that truly makes a difference. I’m glad I could help you compare your current auto and homeowners insurance policies and offer you the same coverage at a much more affordable price. Clear communication and being available to answer all your questions is a top priority for us. If you’re searching for a local State Farm insurance agent who offers personalized auto insurance quotes and affordable homeowners insurance, look no further! We’re here to provide the personal attention you deserve—no call centers, just real people ready to help. Thanks again for recommending Derek Jones State Farm for all your insurance needs!"
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Tom Wadsworth

August 29, 2025

5  out of  5
rating by Tom Wadsworth
"Holly Hutton was outright amazing ! Straight out of the Gate she saved us money and has amazing customer service! Thank you Holly !"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Holly Hutton provided you with amazing customer service and helped save you money right from the start. At the Derek Jones State Farm office, our team is dedicated to delivering top-notch insurance solutions tailored to your needs, whether it's auto insurance, home insurance, renters insurance, or life insurance. We appreciate your trust in us and look forward to continuing to serve you with the best insurance coverage and personalized service. Thanks again for choosing Derek Jones State Farm — your friendly neighborhood insurance agency!"
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Dylan Drager

August 14, 2025

5  out of  5
rating by Dylan Drager
"Quinn answered EVERY question perfectly, made me feel perfectly comfortable with the process. Id give him 10 stars if I could. Thanks for making this process easy!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Quinn provided great customer service by answering every question perfectly and making you feel completely comfortable throughout the insurance process. Our team strives to make insurance simple and stress-free, and your kind words mean a lot to us. If you ever need assistance with auto, home, or life insurance, don’t hesitate to reach out. Thanks again for choosing Derek Jones State Farm! "
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Chyeanne C

July 30, 2025

5  out of  5
rating by Chyeanne C
"Quinn made this process so easy for me with getting home insurance and auto insurance. So helpful and very patient with answering all my questions. One of the best customer service experience I have had in awhile"
We responded:
"Hi Chyeanne, thank you so much for your wonderful 5-star review! We're delighted to hear that Quinn made the home insurance and auto insurance process easy and stress-free for you. Providing exceptional customer service and patiently answering all your questions is what we strive for at Derek Jones State Farm Office. Whether you're looking for comprehensive home insurance coverage or reliable auto insurance policies, our team is here to help every step of the way. We truly appreciate you choosing us as your trusted local insurance agent and look forward to assisting you in the future!"