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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosalind Reichstein

January 10, 2025

5  out of  5
rating by Rosalind Reichstein
"A very helpful insurance agent who gives all the attention one needs to find the best quotes for me. Honest and available and very kind and considerate. Thank you Brian !"
We responded:
"Dear Rosalind, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Brian was able to provide you with the attentive and honest service you deserve. Our team is dedicated to helping our clients find the best insurance solutions, and it’s great to know that Brian made a positive impact on your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your kind words and your trust in us! Best regards, Derek"
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Shaquaja Smalls

January 2, 2025

5  out of  5
rating by Shaquaja Smalls
"Quinn is the guy to go to for your insurance! I even got my life insurance through him. Quinn was very flexible with my time and answered any and all questions i had. Thank you"
We responded:
"Hi Shaquaja, Thank you so much for those kind words. We work very hard to make switching insurance a seamless process and glad to hear we helped you. If you need anything at all, don't hesitate to reach out! Sincerely, Derek"
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Inzamamul Islam

December 31, 2024

5  out of  5
rating by Inzamamul Islam
"Wonderful service with a worm neighborhood vibe. I loved the way Brian explained everything and helped me choose the right options."
We responded:
"Thank you so much for your kind words, Inzamamul! We're thrilled to hear that you had a wonderful experience at the Derek Jones State Farm Office. Brian is dedicated to providing exceptional service, and it’s great to know he could help you find the right options. We appreciate your support and look forward to serving you in the future!"
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Lisa Ressler

December 20, 2024

5  out of  5
rating by Lisa Ressler
"Holly was very accommodating in helping process both the information and the setting of the new policy."
We responded:
"Dear Lisa, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Holly was able to assist you in processing your information and setting up your new policy. Our team strives to provide exceptional service, and it's great to know that Holly made your experience a positive one. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support! Best regards, Derek "
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jeyaprakassh Rk

December 19, 2024

5  out of  5
rating by jeyaprakassh Rk
"Brian is very knowledable and very kind staff from state farm.. he patiently explained me all the coverage and cost details and helped me to choose a better package at a better price than the competitors."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Brian provided you with the knowledge and support you needed to make the best decision for your coverage. Our team is dedicated to offering exceptional service, and it’s great to know that we could help you find a package that fits your needs and budget. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!"
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chinonana lomas

December 19, 2024

5  out of  5
rating by chinonana lomas
"Derek is a very helpful person! He’s always helping me, understanding the problem or concerns I have, and always looking for a solution to help!"
We responded:
"Thank you so much for your kind words, Chinonana! I'm thrilled to hear that my team and I have been able to assist you and address your concerns. Providing excellent service and finding solutions for our customers is our top priority. We appreciate your trust in us and look forward to continuing to help you in the future! Best Derek"
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Wendy Mason

December 18, 2024

5  out of  5
rating by Wendy Mason
"Thank you for helping me in my time of need. With making a big transition, Quinn took his time to lay out the best insurance policy to fit my lifestyle for my family and I. I appreciate the care and time that was taken to help make this a smooth transition."
We responded:
"Dear Wendy, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Quinn was able to assist you during such an important transition in your life. Providing personalized service and ensuring that our clients feel supported is our top priority, and it’s great to know that you felt cared for throughout the process. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re here for you and your family! Best wishes, Derek"
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Crystal Clarke

December 12, 2024

5  out of  5
rating by Crystal Clarke
"Very helpful and I love that helpful and took he time to listen to my concerns and give me options that allowed me to get the most for my money!!!"
We responded:
"Thank you so much for your wonderful 5-star review, Crystal! We're thrilled to hear that you found our team helpful and that we were able to address your concerns while providing you with great options. Our goal is always to ensure our clients get the best value for their needs. We appreciate your trust in us and look forward to serving you again in the future!"
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Ben Fortese

December 12, 2024

5  out of  5
rating by Ben Fortese
"Brian and"
We responded:
"Thank you for the fantastic 5-star review, Ben! We truly appreciate your kind words and are glad to hear you had a positive experience with our team. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We're here to help!"
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Austin Rutter

December 11, 2024

5  out of  5
rating by Austin Rutter
"Brian is very helpful and knowledgeable, thankyou very much for getting me cheap rates on my motorcyle car and home"
We responded:
"Dear Austin, Thank you so much for your kind words! We're thrilled to hear that Brian was able to assist you in finding affordable rates for your motorcycle, car, and home. Providing excellent service and support to our clients is our top priority, and we’re glad that you had a positive experience with us. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Safe riding! Best regards, Derek "
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roumani abdelmalak

December 11, 2024

5  out of  5
rating by roumani abdelmalak
"Great service Brian is really helpful great company highly recommend"
We responded:
"Dear Roumani, Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Brian and that you found our service helpful. Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help! Best wishes, Derek"
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Nikki Uy

December 6, 2024

5  out of  5
rating by Nikki Uy
"I had an outstanding experience with Quinn Y! From start to finish, they were professional, patient, and incredibly knowledgeable. They took the time to explain my options thoroughly, ensuring I understood every detail of my policy and how it met my specific needs. What stood out most was their ability to make a potentially stressful process feel seamless and straightforward. Their friendly demeanor and genuine willingness to help made the entire interaction so much more pleasant. I couldn’t have asked for better service. Highly recommend working with Quinn Y!"
We responded:
"Dear Nikki, Thank you so much for taking the time to share your wonderful experience with Quinn! We're thrilled to hear that you found their service to be professional, patient, and knowledgeable. It’s our goal to ensure that our clients feel confident and informed about their policies, and we're glad Quinn was able to make the process seamless for you. Your kind words about their friendly demeanor and dedication to helping you truly mean a lot to us. We will be sure to pass along your compliments to Quinn and the entire team. Thank you for recommending us, and we look forward to serving you again in the future! Best regards, Derek"
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A W

December 6, 2024

5  out of  5
rating by A W
"Derek operates a great state farm office, easy to do business with integrity! His team is top notch, Quinn is so thorough and patient with any questions, and making sure we get the right coverage that suits our family needs"
We responded:
"Dear Adam, Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience at our office. Our team strives to provide excellent service with integrity, and it’s wonderful to know that Quinn was able to assist you thoroughly and patiently with your coverage needs. Your feedback is invaluable to us, and we’re grateful for your trust in our services. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to support you and your family! Best wishes, Derek"
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Jasmine Kemp

October 31, 2024

5  out of  5
rating by Jasmine Kemp
"Holly Hutton was extremely helpful in getting my father and me switched to State Farm! She went above and beyond, and thanks to her help, we are both so happy with the services we received and look forward to being part of State Farm."
We responded:
"Dear Jasmine, Thank you so much for your fantastic 5-star review! We truly appreciate you choosing us for your auto and homeowners insurance needs. We're thrilled to hear that Holly provided you and your father with exceptional service during your transition to State Farm. Our team is dedicated to going above and beyond for our clients, and it's wonderful to know that you both are happy with the services you've received. We’re excited to have you as part of the State Farm family and look forward to serving you in the future. If you need anything, just let us know! Best, Derek"
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Joseph Gordon

October 31, 2024

5  out of  5
rating by Joseph Gordon
"This is by far the best experience with an insurance company to date. Holly was the advisor I worked with and she was superb. Not only did she save me nearly 50% on my premiums (without sacrificing any coverage), but she was professional, kind and an absolute expert in the nuances of the industry. I would highly recommend seeking her services if you’re looking for a change in your insurance provider."
We responded:
"Dear Joseph, Thank you so much for your amazing 5-star review! We are thrilled to hear that you had such a positive experience with our office, and we truly appreciate you choosing us for your auto and renters insurance needs. Holly is indeed a valuable member of our team, and we’re glad to hear she was able to save you nearly 50% on your premiums while providing top-notch service. Your recommendation means the world to us, and we look forward to continuing to serve you. If you ever need anything, please don’t hesitate to reach out! Best regards, Derek"
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Rebecca Wallen

October 31, 2024

5  out of  5
rating by Rebecca Wallen
"Worked with Quinn and he was very helpful! Thanks for everything!!"
We responded:
"ear Rebecca, Thank you so much for your wonderful 5-star review! We're delighted to hear that Quinn was able to assist you and provide the help you needed. Your appreciation means a lot to us! If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re here for you! Best, Derek "
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Riz Hoque

October 31, 2024

5  out of  5
rating by Riz Hoque
"Great service & great people in this Morton office. I was helped by Quinn, who is part of Derek’s team. From start to finish he made the process seamless & easy to navigate. Will defiantly recommend this Statefarm office to everyone. Thank you guys."
We responded:
"Dear Riz, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience at our Morton office. Quinn and the rest of our team strive to make the process as seamless and easy as possible, and it’s wonderful to know we met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Thank you again! Best, Derek"
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Dennis Otero

October 14, 2024

5  out of  5
rating by Dennis Otero
"Great neighborhood small town experience Increase my coverage tenfold and made my rates go down from my previous Insurance company."
We responded:
"Thank you for your excellent review, Dennis Otero! We're thrilled to hear about your positive experience with my office. We take great pride in providing a personalized and friendly small town experience to our valued customers. It's fantastic to know that our team was able to increase your coverage tenfold while simultaneously reducing your rates compared to your previous insurance company. We aim to offer comprehensive coverage options at competitive prices, ensuring that our customers receive the best value for their insurance needs. We genuinely appreciate your feedback and trust in our services. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're always here to help!"
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noor bhalli

September 27, 2024

5  out of  5
rating by noor bhalli
"Bryan Garceduff provided me with the best service. He was on top of everything, outreaching me multiple times before an important deadline. I really appreciate it Bryan. Thank you!"
We responded:
"Dear Noor, Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Bryan Garceduff from my agency. Bryan is truly dedicated to providing exceptional service to our clients, and it's wonderful to know that he went above and beyond to ensure everything was taken care of for you, even reaching out multiple times before an important deadline. We're glad that he could assist you and provide the level of service that we strive for at my agency. Thank you for choosing my agency for your auto insurance needs. We're honored to have you as a valued client. We will make sure to pass on your kind words to Bryan. Thank you again for your support, and we look forward to serving you in the future. If you ever have any further questions or need assistance, please don't hesitate to reach out. Warm regards, Derek"
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Sonja Quinonez

September 26, 2024

5  out of  5
rating by Sonja Quinonez
"Top notch agency! Derek and his staff are professional and go above and beyond! I appreciate solid customer service 💕"
We responded:
"Thank you, Sonja, for your excellent review of my State Farm Office! We're thrilled to hear that you had a top-notch experience with our agency. Providing professional service and going above and beyond for our customers is always our top priority. We truly appreciate your kind words and look forward to continuing to serve you with the same level of dedication. Thank you for choosing Derek Jones State Farm Office! 💕"
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Tamirat Yehedego

September 18, 2024

5  out of  5
rating by Tamirat Yehedego
"Thank You , Derek Jones State Farm Insurance, My name is Tamirat, I had an amazing experience with you guys, especially thank you to Quinn Yusem for helping us understand everything, he has very amazing customer service I really appreciate you guys! Helped me save money for my auto and home insurance bills!!"
We responded:
"Dear Tamirat, Thank you for taking the time to share your positive experience with Derek Jones State Farm Insurance. We greatly appreciate your 5-star review and are thrilled to hear that you had an amazing experience with us. Quinn Yusem is indeed an exceptional member of our team, and we're glad to hear that he provided you with excellent customer service. We will make sure to pass along your kind words to him. Helping you understand everything and saving you money on your auto and home insurance bills are our top priorities, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Derek Jones State Farm Insurance! Warm regards, Derek"
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Patty Smith

September 13, 2024

5  out of  5
rating by Patty Smith
"I have been a long time client of State Farm long before Google was created. I have never had an issue that a State Farm Agent or Representative could not handle. I find they are top in their field in everything that they do. Derek Jones's Team is doing a fantastic job. Today I spoke at length with Quinn in Derek's office about options for my homeowners insurance. He laid out all the options for me, and now I just have to think about what I need to do to keep my home safe and protected."
We responded:
"Dear Patty Smith, Thank you for taking the time to share your wonderful experience with the Derek Jones State Farm Office. We truly appreciate your loyalty as a long-time client and your kind words about our team. We are delighted to hear that you have always received excellent service from State Farm agents and representatives. Our commitment to providing top-notch service is something we take great pride in. We are especially glad to hear that Quinn in Derek's office was able to assist you in exploring options for your homeowners insurance. It is our goal to ensure that our clients feel informed and empowered to make the best decisions to protect their homes. We are confident that with Quinn's guidance, you will be able to keep your home safe and well-protected. Thank you once again for your positive feedback and for choosing the Derek Jones State Farm Office. We are here to assist you with any future insurance needs you may have. Best regards, Derek"
Profile photo of Linda King

Linda King

September 12, 2024

5  out of  5
rating by Linda King
"Brian an Derek were great . Brian helped me with all my needs couldn't have asked for better. He explained everything so I could understand it. Great job guys so if your in need of help call them at state Farm."
We responded:
"Dear Linda King, Thank you for taking the time to leave a glowing 5-star review for the Derek Jones State Farm Office. We truly appreciate your kind words and recommendation. We are thrilled to hear that Brian and I provided you with exceptional service and met all your needs. Our team takes great pride in ensuring that our clients have a clear understanding of their insurance options, and we are glad to hear that Brian explained everything to your satisfaction. At the Derek Jones State Farm Office, we strive to go above and beyond for our clients, and we are delighted to have been able to assist you. If you or anyone you know is in need of insurance assistance, we would be more than happy to help. Thank you once again for your kind words and for choosing the Derek Jones State Farm Office. Best regards, Derek"
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Rosalyn Rodriguez

August 14, 2024

5  out of  5
rating by Rosalyn Rodriguez
"When I first called State Farm, I had no idea that I was going to be speaking to such a knowledgeable rep named Quinn. He was patient with me and provided top-notch quality customer service. I highly recommend the Derek Jones State Farm office. Excellent service!!"
We responded:
"Thank you so much for taking the time to leave this amazing review, Rosalyn! We're thrilled to hear about your exceptional experience with our knowledgeable representative, Quinn. Providing top-notch customer service is a priority for us, and we're glad that Quinn was able to assist you patiently and with great expertise. We appreciate your recommendation of the Derek Jones State Farm office, and we look forward to serving you with excellence in the future as well. If you need any further assistance, please don't hesitate to reach out. Thanks! Derek"
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Robert Hills

August 8, 2024

5  out of  5
rating by Robert Hills
"We worked with Holly Hutton and she was a pleasure to work with!"
We responded:
"Dear Robert, Thank you so much for taking the time to leave a 5-star review for the Derek Jones State Farm Office! We are thrilled to hear about your positive experience working with Holly Hutton. Holly is truly an asset to our team, and we are delighted to know that she provided you with excellent service. We strive to ensure that our customers have a pleasant and smooth experience, and it's great to hear that Holly exceeded your expectations. We greatly appreciate your kind words and recommendation. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Derek"