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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Helen Costello

February 12, 2026

5  out of  5
rating by Helen Costello
"Quinn was very courteous and knowledgeable and kind."
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maria mccullough

February 11, 2026

5  out of  5
rating by maria mccullough
"State Farm really gave up an amazing rate and our agent Holly made the whole process a seamless pleasant experience😊"
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Sherry Thompson

February 4, 2026

5  out of  5
rating by Sherry Thompson
"Quinn was great to work with! He was very informative and best of all save me alot of money! He was also very friendly and made sure I understood everything!"
We responded:
"Hi Sherry, Thank you so much for your wonderful 5-star review! I'm thrilled to hear that Quinn was able to provide you with informative, friendly service and help you save a lot of money on your insurance. At Derek Jones State Farm Office, we’re dedicated to making sure every client fully understands their coverage options and feels confident in their decisions. Your kind words mean a lot to us and inspire our team to keep delivering top-notch customer service in insurance, whether it’s auto, home, or life insurance. Thanks again for trusting us with your insurance needs! Best regards, Derek"
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Lissa Kutz

February 2, 2026

5  out of  5
rating by Lissa Kutz
"Quinn was very knowledgeable, professional, and courteous. Very highly recommended."
We responded:
"Hi Lissa, Thank you so much for your fantastic 5-star review! I’m thrilled to hear that Quinn provided you with knowledgeable, professional, and courteous service. At the Derek Jones State Farm Office, we strive to deliver exceptional insurance solutions and outstanding customer care every time. Your recommendation means a lot to us and helps others find trusted State Farm insurance agents who truly care. If you ever need assistance with auto, home, or life insurance, don’t hesitate to reach out. Thanks again for choosing Derek Jones State Farm! Best regards, Derek"
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Bilge E

February 2, 2026

5  out of  5
rating by Bilge E
"Holly explained everything thoroughly so I felt confident in my purchase"
We responded:
"Hi Blige, Thank you for your wonderful 5-star review! I’m glad to hear that Holly took the time to explain everything thoroughly, helping you feel confident in your insurance purchase. At the Derek Jones State Farm Office, we pride ourselves on providing clear communication and personalized service to ensure our clients understand their coverage options fully. If you ever have questions about your auto, home, or life insurance policies, please don’t hesitate to reach out. We’re here to help you protect what matters most! Thanks again for choosing Derek Jones State Farm! Best regards, Derek"
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Alaysia Griffin

January 28, 2026

5  out of  5
rating by Alaysia Griffin
"Sarah has great customer service, she takes care of her clients well! Great attitude"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you experienced excellent customer service and personalized attention at the Derek Jones State Farm Office. We pride ourselves on providing outstanding insurance solutions with a great attitude and dedication to our clients. Your support means a lot, and we look forward to assisting you with all your insurance needs in the future! Thanks Again! Derek "
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Adrianna Mosley

January 28, 2026

5  out of  5
rating by Adrianna Mosley
"Joey gave me an amazing quote and made sure I had everything I needed plus more!"
We responded:
"Hi Adrianna, Thank you so much for your fantastic 5-star review! I’m thrilled to hear that Joey provided you with an amazing quote and went above and beyond to make sure you had everything you needed—and more. At the Derek Jones State Farm Office, we’re committed to delivering exceptional customer service and personalized insurance solutions to meet your unique needs. Your kind words mean a lot to our team, and we look forward to continuing to support you with all your insurance needs. Thanks again for choosing us! Best, Derek"
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Daryl M

January 28, 2026

5  out of  5
rating by Daryl M
"The team over here is very knowledgeable and great to deal with! They take the time needed to explain to you everything so that you understand. No pressure to do anything that you would not want to do or feel uncomfortable doing. I would recommend them to anyone. They will go over the top for you and make you feel at ease no matter what the circumstances are!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Quinn provided you with excellent service and made your experience at the Derek Jones State Farm Office a positive one. Our team is dedicated to being friendly, professional, and easy to work with. We appreciate your recommendation and look forward to assisting you with all your insurance needs. If you’re searching for reliable State Farm insurance agents or personalized coverage options, don’t hesitate to reach out to us anytime!"
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johnny martinez

January 27, 2026

5  out of  5
rating by johnny martinez
"Very helpful and saved me a great deal of money. Was very happy with his assistance."
We responded:
"Hi Johnny, Thank you for your wonderful 5-star review! I’m glad to hear that our team was very helpful and that we were able to save you a great deal of money. At the Derek Jones State Farm Office, we pride ourselves on providing personalized insurance quotes and exceptional customer service to help you get the best coverage at the best price. Your satisfaction means a lot to us, and we’re always here to assist with all your insurance needs. Thanks again for choosing State Farm! Best regards, Derek"
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MyNeshia McKenzie

January 21, 2026

5  out of  5
rating by MyNeshia McKenzie
"Quinn was great and very reassuring. He made the process to transition insurances over very smooth!"
We responded:
"Hi MyNeshia, thank you so much for your kind words! I’m thrilled to hear that Quinn provided you with great service and made your insurance transition smooth and reassuring. At the Derek Jones State Farm Office, we’re committed to delivering exceptional customer care and making insurance changes hassle-free. If you ever need assistance with auto, home, or life insurance, don’t hesitate to reach out. Thanks again for choosing us! – Derek"
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Melissa Hornbaker

January 21, 2026

5  out of  5
rating by Melissa Hornbaker
"Very helpful. Got us a better rate. Will definitely recommend"
We responded:
"Hi Melissa, Thank you so much for your kind words! I’m thrilled to hear that we could help you secure a better rate. At the Derek Jones State Farm Office, we’re dedicated to providing personalized and helpful insurance solutions to all our clients. Your recommendation means a lot to me and my team. If you ever need assistance with auto, home, or life insurance, don’t hesitate to reach out! Thanks again, Derek"
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Tony Henderson

January 12, 2026

5  out of  5
rating by Tony Henderson
"Quinn was very informative on all mt needs. HE SAVES ME OVER $140 a month on car insurance. Step away from high insurance and give him a call!!!"
We responded:
"Thank you so much for the fantastic 5-star review! I’m thrilled to hear that Quinn was able to provide the information you needed and help you save over $140 a month on your car insurance. We’re here to make insurance easy and affordable for you. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing Derek Jones State Farm!"
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joe bro

December 31, 2025

1  out of  5
rating by joe bro
"Don't talk to holly. She'll sign you up for the wrong date and then cancel the policy on you without telling you."
We responded:
"Hi Joe, Thank you for sharing your feedback. I’m truly sorry to hear about your experience and regret the frustration it has caused. Please know that Holly reached out to you multiple times—by call, text, email, and even a postcard—in an effort to prevent any issues from occurring. I appreciate all customer feedback, as it helps us improve our service. I would welcome the opportunity to discuss your situation further and see how we can make things right. Please feel free to contact me directly at your convenience. Sincerely, Derek"
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Devon Rumsey

December 30, 2025

5  out of  5
rating by Devon Rumsey
"Very pleasant! Always a phone call, text or email away whenever i needed him. Fast appointments and great service!"
We responded:
"Thank you so much for your 5-star review, Devon! We’re thrilled to hear that your experience with the Derek Jones State Farm Office was pleasant and that you found us always just a phone call, text, or email away. Providing fast appointments and great service is our top priority, and your kind words truly motivate us to keep delivering excellent State Farm insurance support. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Joshua Flater

December 23, 2025

5  out of  5
rating by Joshua Flater
"Quinn is super professional and understands what he is doing. He took the time to get to know what I needed and gave me a quote specifically for my needs. I recommend talking with him about your insurance needs."
We responded:
"Thank you so much, Joshua, for your 5-star review of the Derek Jones State Farm Office! We're thrilled to hear that Quinn provided you with professional, personalized service and took the time to understand your unique insurance needs. At Derek Jones State Farm, we pride ourselves on offering tailored insurance solutions that fit each customer perfectly. We appreciate your recommendation and look forward to helping you and others with all your insurance needs in the future!"
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Idalina Quintana

December 19, 2025

5  out of  5
rating by Idalina Quintana
"Quinn and Derek were great! They helped me out greatly."
We responded:
"Thank you so much, Idalina, for your 5-star review! We're thrilled to hear that Quinn and Derek provided you with excellent service. At Derek Jones State Farm Office, we pride ourselves on delivering personalized insurance solutions and outstanding customer care. If you ever need assistance with auto insurance, home insurance, or any other coverage, don’t hesitate to reach out to your trusted State Farm agent. We’re here to help!"
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Dolores C Thomas

December 15, 2025

5  out of  5
rating by Dolores C Thomas
"Thanks for having Quint on your Team!"
We responded:
"Hi Dolores, Thank you so much for your kind words and the 5-star review! We're thrilled to hear you appreciate having Quinn on my team at Derek Jones State Farm Insurance. Our goal is to provide exceptional customer service and trusted insurance solutions for auto, home, and life coverage. We're here to help with all your insurance needs! Thanks again for choosing Derek Jones State Farm — your local insurance agency dedicated to protecting what matters most. Best, Derek "
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JeffWendy Wilson

December 12, 2025

5  out of  5
rating by JeffWendy Wilson
"Excellent service start to finish! Looking forward to many years of service. We just regret we didn’t come to State Farm sooner"
We responded:
"Thank you, Jeff, for your wonderful 5-star review of the Derek Jones State Farm Office! We’re so glad to hear you experienced excellent service from start to finish. Our team is dedicated to providing attentive, knowledgeable, and friendly insurance support to help meet all your needs. We look forward to serving you for many years to come and are honored that you chose State Farm. We’re here whenever you need us!"
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Lisa Clayton

December 12, 2025

5  out of  5
rating by Lisa Clayton
"I worked with Holly Hutton to process my car and apartment policy. Holly is pleasant, knowledgeable, provides great customer service, is kind and friendly. I was going through a rough period and she was respectfully of my time and very considerate. I very much enjoyed working with Holly!!"
We responded:
"Thank you so much, Lisa, for your wonderful 5-star review of Holly at the Derek Jones State Farm Office! We're delighted to hear that Holly provided you with knowledgeable, kind, and friendly customer service while helping with your car and apartment insurance policies. At our State Farm office, we strive to be attentive and considerate, especially during challenging times. We're glad Holly made your experience pleasant and stress-free. If you ever need expert insurance assistance, Holly and our team are here to help!"
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Jeff Carlson

December 11, 2025

5  out of  5
rating by Jeff Carlson
"Attentive, quick to respond and knowledgeable. What else can you ask of an insurance agent?"
We responded:
"Thank you so much, Jeff, for your 5-star review of the Derek Jones State Farm Office! We're thrilled to hear you found our team attentive, quick to respond, and knowledgeable. Providing exceptional customer service and expert insurance guidance is our top priority. If you ever need assistance with your insurance needs, don't hesitate to reach out to our trusted State Farm agents. We appreciate your support!"
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Alex

December 10, 2025

5  out of  5
rating by Alex
"The agent was very helpful and gave me very useful information about renter's insurance, I'm not sure if I'm getting that yet but I might. The call to reinstate my car insurance policy only took about a half hour. Derek and his staff are very happy to help their customers."
We responded:
"Thank you so much for your 5-star review, Alex! I am thrilled to hear that my team provided you with helpful and useful information about renter’s insurance. Whether you decide to get renter’s insurance or not, we’re always here to assist with all your insurance needs. We're also glad the call to reinstate your car insurance policy was quick and easy. At the Derek Jones State Farm Office, we take pride in delivering excellent customer service and making insurance simple for our valued clients. Thanks again for choosing us for your car insurance and renter’s insurance guidance!"
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Janette McLaurin

December 4, 2025

5  out of  5
rating by Janette McLaurin
"⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 Stars - Holly helped us with insuring our vehicle purchase. She was patient, supportive, answered all our questions and in such a friendly way! We will be bringing our other vehicles to this office thanks to Holly!! She was helpful both on the phone and on text. Initially there was a gap in communication bc we had t found our exact vehicle and she was available but NEVER pushy or demanding for a moment."
We responded:
"Thank you so much, Jenette, for your amazing 10-star review of the Derek Jones State Farm office! We’re thrilled to hear that Holly provided you with patient, supportive, and friendly service while helping insure your vehicle purchase. At Derek Jones State Farm, we pride ourselves on exceptional customer care—whether over the phone or via text—to make your car insurance experience smooth and stress-free. We look forward to assisting you with insuring your other vehicles and continuing to provide top-notch auto insurance solutions tailored to your needs. Thanks again for choosing Derek Jones State Farm for your insurance needs!"
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Jessica Coker

November 24, 2025

5  out of  5
rating by Jessica Coker
"Great experience. The agent was a big help and explained things."
We responded:
"Thank you so much for your 5-star review, Jessica! We’re thrilled to hear that your experience with the Derek Jones State Farm Office was great and that our agent was able to provide helpful explanations. Our team is dedicated to delivering exceptional customer service and clear guidance on insurance options. If you need any further assistance with auto, home, or life insurance, don’t hesitate to reach out. We appreciate your support!"
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Hobie Kenton

November 14, 2025

5  out of  5
rating by Hobie Kenton
"Quinn was very helpful & professional. Easy to work with & very knowledgeable."
We responded:
"Thank you for your 5-star review! We're thrilled to hear that Quinn at the Derek Jones State Farm Office was very helpful, professional, and knowledgeable. Providing easy-to-work-with and expert insurance guidance is our top priority. We appreciate your feedback and look forward to assisting you with all your insurance needs!"
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Samarpreet Kaur

November 6, 2025

5  out of  5
rating by Samarpreet Kaur
"Made my life much easier by assisting me with getting auto coverage. Friendly and informative. Thank you!!"
We responded:
"Thank you so much, Samarpreet, for your 5-star review! We're thrilled to hear that the Derek Jones State Farm Office made your life much easier by assisting you with getting auto coverage. Our team is dedicated to providing friendly and informative service to help you find the best insurance solutions. If you ever need any more help with auto insurance or other coverage options, don’t hesitate to reach out. Thank you again for choosing Derek Jones State Farm for your auto coverage needs!"